IT Managed Services

IMPROVE OPERATIONAL EFFICIENCY, OPTIMIZE BUSINESS PROCESSES AND DELIVER REAL COST SAVINGS

AppsShop offers an Application Managed Services (AMS) service to help clients maintain, operate and improve their business applications as they aim to attain high performance. Services include production support, application maintenance, small-scale enhancements and service management. We structure our solution according to our clients’ needs. We have the global scale and experience to provide an application management service that helps our clients to achieve high performance.

AppsShop can:
Reduce application management costs by up to 50 per cent for certain applications
Increase productivity up to 30 per cent
Improve response and resolution time up to 20 per cent for certain applications
Reduce trouble tickets up to 50 per cent and service request backlogs by 50 per cent.

In addition, AppsShop provides access to specialized, rare skills as needed and enables variable staffing according to business circumstance. We deliver our services through a one Account Manager (oneAM) service model.