SALESFORCE BUSINESS MANAGED SERVICES
Whether your instance of Salesforce.com is new to the organization or a “mature” system with months’ or years’ worth of data, having an experienced administrator at the helm is invaluable. Too often, deployed systems organically grow from simple, point solutions to complex, mission critical applications that are difficult to integrate or report from. The relative ease-of-use of Salesforce.com makes this a common experience.
Our team of Salesforce.com Administrators is able to readily assess and recommend approaches to simplify and streamline your Salesforce.com deployment. We work side-by-side with business owners and subject matter experts to deliver a usable and scalable system that is a valued tool for growing your business.
After we conduct a brief initial business and Salesforce assessment to be sure we fully understand your environment, we can provide your team with any or all of the following AppsShop Value-Added services:
Perform regular Salesforce Health Checks
Provide New Salesforce Features recommendations from Salesforce’s updates
Recommend a punch list of simple changes to streamline your Salesforce solution and/or maximize its potential
Provide a hit-list of quick-to-deliver items to enhance your user experience
Recommend supporting tools & technologies to enable Salesforce.com’s continued use as your business grows
Configure and customize key Sales and Service Cloud features
Develop & conduct specialized training sessions as needed to support existing administrator resources
Develop and implement advanced reporting solutions which will transform your Salesforce.com instance from a simple database into a business intelligence tool; Develop Custom List Views, Reports and Dashboards
Managing data; cleansing, transfer, import
Customization; page layouts, custom and formula fields, Picklists, Lookups
Organization administration
Implementing Business Processes; workflow, workflow approvals
Data management, validation and utilities
Dashboard, analytics and reporting; filters, report builder, building dashboards, custom reports
AppExchange application setup and integration
Maintain and customize Sales Cloud, Service Cloud, Chatter and other Salesforce applications
Increasing user adoption; training, administrator training
Implement management mandates with workflow and formulas; automation and workflow rules, lead and case automation
Collaboration; Chatter and Chatter Free
Email administration and email templates
Enhancing productivity; ease of use
Management analytics for areas requiring optimization
Tracking tasks and events
Sales administration
Marketing Cloud administration
Service and support administration
Partner Management administration
Onsite Salesforce Administrator
Contract full-time Salesforce Administrator (remote or on-site)
Contract part-time Salesforce Administrator (remote or on-site)
